Surveys and Reviews

East Oak Animal Hospital

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Survey and Reviews

East Oak Animal Hospital Client Survey

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How did you hear about this website *

Internet Search Advertisement Family or Friend Facebook or Instagram Word of Mouth Other

If Other please specify: *

How did you choose our hospital? *

A friend or relative recommended I drove by and saw hospital sign Internet search Saw Facebook or Instagram post Word of mouth Other

If other, please specify *

Your Telephone Experience - Was your question or medication request handled in a timely manner? *

Yes, within the same day It took longer than expected, but I was made aware that I may not get an answer same day It took longer than 24 hours, without communication on the status of the question/medication request

Your Telephone Experience - Was it easy to make an appointment? *

Yes No

If no, please specify *

First Impression of our building exterior - Choose all that apply *

Hospital sign is easily identified Easily accessible parking lot Clean grounds Clearly marked doors/entrances Difficult to locate Litter in parking lot/landscaping Difficult to find parking

First Impression of Our Building Interior - Choose All That Apply *

The waiting room was clean Retail areas were neat and prices were clearly displayed The exam room and hallways were clean Areas of the hospital were clearly marked There were excessive amounts of hair/debris on the floors The layout of the hospital was confusing

Reception Area Experience *

The reception staff was welcoming, I was "checked in" in a timely manner, the waiting room was clean, and the reception desk was free of clutter The staff was welcoming, but the waiting room had excessive hair/debris, and the reception desk was cluttered I was not "checked-in" in a timely manner, but the waiting room and reception area was clean

Reception Area Experience *

Pet friendly Odor - free + Clean Comfortable Needed to be cleaned

Exam Room Experience - Choose any that apply *

I was brought into an exam room in a timely manner The assistant/technician was friendly and knowledgeable It was easy to express my questions and health concerns for my pet The staff was gentle with my pet and handled them with care I waited a long time before being seen It was difficult to express my concerns for my pet

Who was your veterinarian? *

If you saw a Part-time Vet, who did you see? *

Veterinarian Experience - Choose any that apply *

All of my questions and concerns were addressed The vet took time to explain my pet's health status My pet was handled with care The need for diagnostic testing was explained before they were performed I felt comfortable asking additional questions I do not feel that all of my concerns were addressed My pet's condition/health status was not explained in a clear way The treatment plan for my pet was unclear, and I did not feel comfortable asking questions

Experience at Checkout - Were our prices reasonable? *

Quite reasonable Affordable Unaffordable Totally unreasonable

Would you recommend East Oak Animal Hospital to someone you know? *

Yes No

If no, briefly explain why *

Please list any areas in which our service can be improved (optional) *

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East Oak Animal Hospital
1673 East Oak Road
Vineland, New Jersey 08361

856-696-4440

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Office Hours:
Monday 8 AM - 6 PM
Tuesday 8 AM - 7 PM
Wednesday 8 AM - 7 PM
Thursday 8 AM - 6 PM
Friday 8 AM - 5 PM
Saturday 8 AM - 12 PM
Sunday Closed

Closed for major holidays