East Oak Animal Hospital Protocols for COVID -19
We are open for medically necessary appointments
On Monday, June 29, we will begin allowing one client per pet in the building for scheduled appointments. Restrictions remain in place for everyone’s safety.
Our waiting room remains closed. All clients should continue to call or text 856-696-4440 when arriving for their pet’s appointment. Please provide your name, pet’s name, and parking space number upon arrival. You will remain outside until our staff directs you inside for your appointment.
In order to enter the building, clients must properly wear their own facemask. Clients must also consent to a temperature screening, use hand sanitizer, and fill out a questionnaire upon arrival. Please make every attempt to maintain 6 foot distancing while in the building. Clients may also choose to remain in their cars or outside, and we will continue curbside appointment services if you decide that is the best option for you and your pet.
As a friendly reminder, please make sure your pet is leashed or in a carrier when you arrive for your appointment. Our office is on a busy road and we want your pets to stay safe!
We are continuing curbside services for product pickups. You will not enter the building to pick up food, medicine, or supplies. You can call when you arrive, make payment over the phone, and our staff will bring your order out to your car.
We are very excited to now offer texting service from our main number to lessen our phone volume and better serve you. You can now text us to let us know you have arrived for your appointment, request a prescription refill, schedule a routine exam, and more! We can also accept pictures via text! Texts are monitored during our regular business hours.
As a reminder, our online store and pharmacy is up and running. Visit www.eastoakvet.com and click the online store link to create a profile and place an order and have it shipped to your home. All clients can receive 10% off their first order with the code EASTOAK10.
Our surgery schedule is back to normal. Most surgeries take place on Tuesdays and Thursdays.
The safety of our clients, their pets, and our staff remains our number one priority. We are following guidance from the state government, the CDC, and the NJ American Veterinary Medical Association to determine best practices for our hospital. Thank you all for your continued patience and understanding.
Stay safe and take care,
Dr. Jay Van Kooy, Dr. Mary Van Kooy, and the East Oak family
Our waiting room remains closed. All clients should continue to call or text 856-696-4440 when arriving for their pet’s appointment. Please provide your name, pet’s name, and parking space number upon arrival. You will remain outside until our staff directs you inside for your appointment.
In order to enter the building, clients must properly wear their own facemask. Clients must also consent to a temperature screening, use hand sanitizer, and fill out a questionnaire upon arrival. Please make every attempt to maintain 6 foot distancing while in the building. Clients may also choose to remain in their cars or outside, and we will continue curbside appointment services if you decide that is the best option for you and your pet.
As a friendly reminder, please make sure your pet is leashed or in a carrier when you arrive for your appointment. Our office is on a busy road and we want your pets to stay safe!
We are continuing curbside services for product pickups. You will not enter the building to pick up food, medicine, or supplies. You can call when you arrive, make payment over the phone, and our staff will bring your order out to your car.
We are very excited to now offer texting service from our main number to lessen our phone volume and better serve you. You can now text us to let us know you have arrived for your appointment, request a prescription refill, schedule a routine exam, and more! We can also accept pictures via text! Texts are monitored during our regular business hours.
As a reminder, our online store and pharmacy is up and running. Visit www.eastoakvet.com and click the online store link to create a profile and place an order and have it shipped to your home. All clients can receive 10% off their first order with the code EASTOAK10.
Our surgery schedule is back to normal. Most surgeries take place on Tuesdays and Thursdays.
The safety of our clients, their pets, and our staff remains our number one priority. We are following guidance from the state government, the CDC, and the NJ American Veterinary Medical Association to determine best practices for our hospital. Thank you all for your continued patience and understanding.
Stay safe and take care,
Dr. Jay Van Kooy, Dr. Mary Van Kooy, and the East Oak family